WordPress can be a headache.
It is great for certain things, sure. Managing content and easily adding users comes to mind. But as anyone who has run a WordPress site knows, things can quickly get dicey. That’s where we come in.
For a flat monthly fee, our team will provide you with three key services that will make your life easier and your website run smoother.
- First, we host your website on private optimized technology – that’s right, you get your own private managed server.
- Second, we provide all the behind-the-scenes WordPress maintenance tasks to keep your website performing its best.
- Last, but not least, we provide unlimited monthly WordPress support requests in case you need something changed, added, or updated.
If you want to focus on growing your business and not the monthly maintenance tasks that come with running a WP website, our WordPress maintenance services could be for you.
- Our team has experience. We have over 20+ years of coding and website management under our collective belts.
- We are passionate. It would be very easy to sell cheap, quick, WordPress websites. Many people do. But we are obsessive about the quality of code and never stop working towards perfection. Our WordPress websites are just better.
- We have the right tools. We use premium services and tools to manage and improve your website. Anything we could not find suitable for our needs, we built. Our proprietary system keeps your site running fast on the cloud, securely backed up, and our team on top of it all.
Optimized WordPress Hosting
Everything starts with your server. Our team will optimize and manage a private server specifically for your business. That’s right. We provision a brand new server, install the most up-to-date software, install an SSL certificate to make everything secure, plus dozens of other optimization services.
It’s like going from driving a 1991 Toyota Camry to getting chauffeured around in an F-1 race car.
1. Daily Amazon S3 Off-site Backups
Amazon S3 is rock-solid cloud storage. When combined with software and a PHP server it becomes a very powerful backup system for your WordPress website. Multiple times per day we automatically back up your website to multiple different Amazon “buckets”. Before any major updates or changes, we back up the website manually. You will never need to think or worry about your backups again. Additionally, restoring your website is quick and painless. Our smart backup algorithm knows exactly what files have changed and which are the same.
2. Optimized DNS & Traffic Monitoring
We are huge fans of Cloudflare DNS. This is not only because your assets are distributed to fast servers around the world, but because of the optimized secure “tunnel”, they provide. This means any traffic that is NOT a potential customer (think hackers and bots) gets filtered out, or not allowed into the tunnel. This along with other advanced features make accessing your website even faster, your search rankings higher, and your customers happy.
3. Cloud-based & Local Firewall
WordPress is susceptible to attacks. It’s the most used content management system in the world, and often times people are installing plugins and themes without knowing too much about the person that actually created them. Without updating plugins, themes, and WordPress, there can be additional security flaws introduced to your site at any time. We protect your website on the local side (keeping everything up to date, backups, security updates, monitoring for bad files on the server) AND we protect your website in the cloud. With our 24/7 security monitoring, all traffic must pass through two firewalls making your website safe and sound.
4. Malware & Security Monitoring
Because WordPress is such a popular content management system it naturally draws the attention of hackers and bad actors around the world. Malware is sometimes introduced in free plugins or free themes. If malware is injected or added to your website we notice immediately and take actions to remove. We run monthly malware scans, our cloud-based firewall continuously monitors installed plugins and themes for issues, and we are tuned into WordPress developer communities where security-related issues are typically reported first by industry professionals. We’ve been those industry professionals on more than one occasion.
Our goal is to keep your website clean, safe, and secure. If there is malware introduced or other security issues we will notice and solve them.
5. Performance Monitoring & Improvements
The whole point is performance. You could host your website anywhere. But why not the best? Your own private managed server. Waiting there, at attention, 24/7/365, waiting to serve your potential customers with fast responses.
Monthly Packages Include Unlimited Updates
Updates, updates, updates. WordPress can sure be a pain. Month to month there is a lot of maintenance to keep up with. Plugin updates, database clutter, spam comments, WordPress core updates, and more. Is your server even running the best software?
Our maintenance packages keep your website performing at 100% by paying attention to the details.
Here is our promise: you will never think about a plugin update again. Or whether your website backup system is running properly. You will never need to purchase or renew an SSL certificate or delete spam comments.
We take care of everything and send a detailed report at 6 AM on the 28th of every month.
1. WordPress Core Updates
WordPress core is the set of files that come standard with every WordPress installation. If these files are corrupt or compromised, your website will not work. Multiple times per year, often at least once per month, there is an update pushed out to these files that close security holes, increases performance, or adds new features.
2. Theme and Plugin Updates
The theme and plugins you use are not maintained by the WordPress team. They are created and updated by various developers or companies around the world. Just like WordPress itself, there will be often updates pushed out for these themes and plugins. Nine times out of ten, these updates are important to the overall security and health of your website.
3. Database Optimization
Your database holds your content and site settings. Every time you make a change to a page or post, a “version” of the post is saved in the database. After a while, your database becomes cluttered with useless data and it becomes slower and slower to get to the good content. We keep your database optimized, fast and clean.
4. Performance Monitoring
When your website got built your developer probably did a few speed checks to make sure everything looked good. Your website may have been fast a few years ago. However, over time, your website’s performance can drop. Whether it comes from a slow and clogged up database, huge media libraries, or any number of issues that may have popped up. We monitor your website’s performance monthly. If we can make improvements, we do. If we notice any drops in performance we investigate and fix the issue.
5. Uptime Monitoring
You probably spent a good chunk of change on your website. In fact, the future of your business may very well rely on the success of your website. You better be 100% sure you know whether your website is up or not.
As soon as your website goes down (if it ever does) we know right away. Our team takes immediate action to make sure the downtime is minimized. When your website is hosted on a Possible Web optimized server as part of our CARE service it is common to have 100% uptime for months on end. There are occasional times where we restart your server due to a software update or other performance tuning during which your website is down for a moment, but these are rare and during non-business hours. (4 AM server updates! Coffee anyone?)
6. Broken Link Monitoring
Broken links cause poor user experience. Not only is your website evolving all the time, but other websites are also changing. If you linked to a great article a couple of years ago in a blog post, there is a chance that link is now a dead link or a 404.
Our broken link monitoring crawler checks your website constantly for dead or bad links. We look into the links and work with you to solve them.
Unlimited WordPress Support Tasks
Websites are not static. They are living, breathing things that constantly change with your business. If you need text, links, or images updated throughout the month, our team will take care of it at no extra charge to you. Your site CARE Plan includes unlimited support tasks. Submit a support ticket or email and our team will complete it, typically within 24 hours.
- Adding, editing, deleting or adjusting text.
- Updating business contact info like phone numbers.
- Switching, adding, or deleting images.
- Adding, fixing, deleting links.
See all WordPress Tasks our team can handle.
Plus, discounts on custom development
Do you want a brand new site built? Maybe you need something big like a new page added? Or perhaps you are thinking about a custom plugin for your business? Our team can help you build just about anything. Plus, if you are a WP CARE client, you receive 50% off custom development for the website we are caring for.
Read about our custom web development services.